New Online Service Delivery

In order to effectively service our expanding client base, ProLAN has geared up to provide an increased level of training via the phone line using PC Anywhere 32. We are including PC Anywhere 32 in all new site proposals and have planned a mix of onsite and online delivery of training and implementation services for Job Cost Pro.

Saves the Client!

The PC Anywhere approach saves the client call out travel fees for significant training sessions and minimum onsite charges, where a 30-minute session may be all that is required.

Remote Clients Now Have Support!

The PC Anywhere approach now allows new clients in remote areas to receive similar levels of support and training for Job Cost Pro as their city cousins.

What is required ?

PC Anywhere allows our consultants to dial in and take over the operation of one of the PC's on your network (usually not the server). During this process two phone lines are required to be in use. One phone line to allow the computers to communicate (can be a fax line or other direct communications line) and one phone line to talk on. When the online session is in progress our consultants can watch your operator in action and advise on strategies as well as demonstrate solutions. Files can also be down loaded during the session.